Returns & Exchanges
At Smallwoods, we want you to love your home decor, which is why we offer a 30-day return window for most items in their original condition. If your custom wall art or furniture doesn't perfectly fit your space, our team is here to help make it right.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place your items in their original packaging to ensure they are protected from damage during the transit back to our warehouse.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping marks.
- 4.Receive Your Refund
Once our team inspects your returned decor, we will process your refund back to your original payment method within 7-10 business days.